I am a customer receiving a package
Shipping & Delivery
- How long will it take to receive my package?
- How long does it take to have an order delivered to my location?
- Passport Awaiting Item
- Can I Update or Change My Address?
- Can I Add or Remove an Item from My Order?
- Can I Change My Delivery Country?
Customs, Duties & Taxes
- Clearance Delay: Importer Registration/Identification Number
- Can I get a full refund on the duties and taxes that I paid?
- I Prepaid My Duties and Taxes but I'm Being Charged More!
- Can I prepay my duties and taxes?
- My Package is Stuck in Customs!
- How much duties and taxes will I have to pay?