It can sometimes take a few days for our delivery partners to scan and track all packages.
Sometimes a scan can be missed and it may make it look like your package has stayed the same for several days, even if it is still on its way. Luckily, in most cases, the situation resolves itself within a few days.
If movement has yet to occur within 5 business days of the expected estimated delivery date, please get in touch with our Customer Experience Team and we'll help you look into the matter!
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