How long does it take to have an order delivered to my location?

A common question when having a package shipped internationally is, "How long will it take to deliver to my location?". There are several factors that can affect the amount of time it will take for you to receive your package. If you would like to learn more about some of these factors, please continue reading the information below:

1. Origin and Destination:

   • The geographical distance between the sender and recipient's locations is a primary factor. Generally, the farther the package travels, the longer the delivery time. Since your package will be coming from the United States, it can take more or less time, depending on your destination country. 
     
     

2. Shipping Method:

   • Shipping services can range from express options that deliver within a few days to standard or economy services that might take weeks. The chosen method will impact the delivery timeline. If you would like to learn more about the available shipping methods, I suggest reaching out to the retailer directly for further information.
     
     

3. Customs Clearance:

   • Customs processing times can significantly affect delivery time. This depends on the policies and efficiency of the customs authority in the recipient's country. This timeline is out of our control; however, if your package is stuck in customs, please reach out to our support team for further assistance. 
     
     

4. Local Delivery Infrastructure:

   • Once a package clears customs, the local postal or courier service's speed can influence the final delivery time. You can access your local carrier's tracking page via the Passport tracking page in the 'Your Local Delivery' section. From here, you can follow along with the carrier's activities for updates on where your package is in the delivery process. 

Estimated Delivery Times

While it's challenging to provide the exact date your package will be delivered, you can typically obtain an estimated delivery date through the following methods:

1. At Checkout:

   • Most online retailers will provide an estimated delivery date at the time of purchase. This estimate considers the shipping method and the sender's and recipient's locations.
     
     

2. Shipping Confirmation and Tracking:

   • Once your order is shipped, you should receive a shipping confirmation with a tracking Passport tracking ID. By inputting this tracking number into the Passport Tracking Page, you can follow the progress of your shipment, as well as see an updated estimated delivery date. Your estimated delivery date is located in the upper left-hand corner of the tracking page.

Feel free to take a look at our Service Alerts to check on delays in your country that may affect the delivery time of your order. If you have placed an order and need assistance, reach out to us by clicking the 'Get Help' button to the right. We are happy to assist!