The KYC form, or Know Your Customer form, is a document used to verify the identity or address of a customer who is receiving a package internationally.
This document is most commonly used for packages being shipped to India and is typically requested to complete the customs process.
India has very specific rules regarding customer declaration for all imports into their country. KYC forms are required of all customers having packages shipped to India, regardless of value, and FedEx can only clear them as long as the customer has provided the mandatory documents.
We advise the customer to fill out this document in a timely manner once their package has been shipped to ensure that it clears and gets delivered without any issues. To avoid any delays or the package being abandoned, it is important to ensure that all the customer information provided is entirely accurate, including email addresses. The KYC form can be filled out by following the link below:
If you have any further questions about KYC forms, please feel free to contact support. We are happy to assist!
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