Sometimes, you may need to change the country your package is shipped to. Typically, if your order has already been shipped by the merchant, this is not a possibility. We advise reaching out to the merchant as early as possible if any changes need to be made to your delivery address.
Can you change the delivery country?
Once a package has been shipped, changing the delivery country is not possible due to the following reasons:
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Shipping Route:
- Once the package is in transit, the shipping route has been established, and the package is moving towards its destination country.
- Changing the delivery country at this stage would require re-routing the package, which most couriers do not offer.
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Customs and Import Regulations:
- Customs documents and declarations are prepared based on the original destination country's import regulations.
- Changing the destination country would require these documents to be revised and could lead to complications with customs clearance.
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Shipping Costs:
- The cost of shipping is calculated based on the original destination.
- Changing the country could significantly affect shipping costs due to differences in distance, courier rates, customs duties, and taxes.
What to do if your package hasn't been shipped:
If your package hasn't been shipped by your merchant yet, we suggest checking in with your merchant to see what options are available.
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Contact the Merchant Immediately:
- Reach out to the merchant as soon as possible to inquire about the possibility of changing the delivery country.
- Provide them with the new destination details and any other relevant information.
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Follow Merchant Instructions:
- The merchant will guide you on whether the change is possible and any additional steps or costs involved.
We hope this helps! If you have any other questions regarding your order, please feel free to contact our team using the chat option in the bottom right corner.
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